Posts

Accepting & Understanding diversity! Nettles in your team, a leadership parable...

7 tools YOU can use to deliver unparalleled customer service.

About weaknesses - the Philoxenia way... (Leadership thoughts)

Leadership thought of the day...

10 social media marketing mistakes in hospitality organisations.

Great leaders are born not made? No... Great leaders are worn, bot aid!

Mobile devices are NOT capital equipment (or a Cat in a Dog’s world).

Knowledge is power!

Why I love lecturing in hospitality…