Knowledge is power!

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Last week I attended the annual research conference of  the Council for Hospitality Management Education ( http://www.chme.org.uk/ ) at Buxton. A most enjoyable and full of knowledge conference,  but this blogpost is not about that kind of academic knowledge

No, this post is about what happened to me when I booked my train tickets.  I had to be at Buxton very early and the ticket cost was coming to around £250 return! One minor heart attack later I checked how much it would cost if I booked for the night before and stayed at a hotel for the night.  Surprise-surprise the return ticket would be £95 and the hotel room £72.50 so that was still a saving of £83…  the bigger surprise was that the first class train from Euston to Buxton was £3.50 cheaper than the standard!  I didn’t ask any questions so promptly booked it.  A few minutes later my wife points out I would arrive there past midnight… Ops! If one of the connecting trains was delayed I would be in a mess but the damage was done.  Perhaps there was one last hope if I played my cards right at the Euston ticket office (or so I thought).

My train from Euston was departing at 9pm but I had arrived at 6:45pm so although I had enough paperwork with me to last me two days I would still prefer to be at my hotel room sooner rather than later.  When the ticket officer explains that it would cost me £65 to downgrade from 1st to standard in order to catch the 7pm train I get another minor heart attack and lose all hope… Resigned I respond… “oh well I guess I ll have to experience the 1st class for the first time in my life” to which he responds “well sir you know you can use the executive lounge 2 hours prior to your departure?”

What? Train stations ALSO have executive lounges?  Yup knowledge is power! I had the most enjoyable 2 hours with speedy wifi, free coffee, light snacks, soft drinks and so much comfort that I managed to finish double the amount of work I was planning to do in the two hours.  Not to mention the luxury and freebies on the train: Free wifi, beer from Barcelona, Siberian cake...

I probably never be lucky enough again to find a ticket so cheap AND first class but now that I am equipped with that knowledge I will be actively looking out for such deals.  You may think of it as a clever Virgin Trains promotion, I call it knowledge and I intend to be using it much more in the future.

Yup knowledge is power!

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